Age Verification Policy

1) Age-gating at sign-up and access

• We ask you to confirm your date of birth and that you are at least 18.
• We may restrict access until age checks are completed (for example, limiting account features or withdrawals).
• We use clear messaging and do not knowingly market our services to minors.

2) Verification checks we may use

Depending on risk signals, legal requirements, and the services used, we may carry out one or more of the following:

• Date of birth confirmation (self-declaration at registration).
• Document verification (e.g., government-issued ID and/or proof of address) where appropriate.
• Third-party verification using reputable identity/age-check providers, where available and applicable.
• Ongoing checks if information changes or we detect inconsistencies.

3) Underage users and suspected minors

• If we believe an account is operated by someone under 18, we may lock or suspend the account while we investigate.
• If underage use is confirmed, we will close the account and take steps to prevent re-registration.
• Any handling of balances, bonuses, or transactions will follow our terms and applicable law, and may require identity verification.

4) Data handling for age verification

• Data minimisation: we collect only what is reasonably necessary to verify age/identity and protect the service.
• Security: verification data is protected using appropriate technical and organisational safeguards.
• Retention: we keep verification records only for as long as needed for the purposes above and to meet legal/compliance obligations, then delete or de-identify where appropriate.
• Access: only authorised personnel and service providers may access verification data for legitimate purposes.

5) Advertising and minors

• We do not intend to target advertising to people under 18.
• Where targeting tools are available, we apply age filters and audience settings designed to exclude minors.
• If you believe our advertising is reaching minors, contact us so we can investigate and improve controls.

6) Contact

Questions about this policy or age verification can be sent to: